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For emergency maintenance concerns such as water leaks or power outages, please dial Public Safety at 540-458-8999. All work requests should be submitted in a timely manner to avoid delays and/or worsening issues.

Additional Resources

• Non-Emergency Facility or Maintenance Concerns: If you have non-emergency facility or maintenance concerns, please submit a work request to University Facilities via . You may submit a request at any time.  
• Work Request Status Updates: To follow up on the status of a maintenance work request, please email facilities@wlu.edu or dial 540-458-8490.
• Technology Issues: For technology concerns, such as WiFi issues, please email help@wlu.edu or dial 540-458-4357.

Contact your Community Assistant or Resident Advisor if you have questions about how to appropriately submit work requests.